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Residential Security – Terms and Conditions

$200 Off Video Doorbell & Indoor Camera

*Requires 36-month monitoring contract starting at $57.99/mo with QSP (24-month monitoring contract in California, total fees from $1,391.76), and enrollment in ADT Easy Pay. Service and installation charges vary depending on system configuration, equipment and services selected. Certain markets excluded. Offer includes $200 off the cost of one video doorbell and one indoor camera with a minimum charge of $398 before promo is applied. Applies to ADT Video Service level for new systems only provided by SecurityPro Group Inc only. Upgrades and Add-ons not eligible. Applicable taxes extra. Does not include $199 installation charge. Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Limit one offer per new ADT customer contract and cannot be combined with other offers or discounts. Expires March 31, 2019.

Additional charges may apply in areas that require guard response service for municipal alarm verification. Prices subject to change and may vary by market. Local permit fees may be required. Satisfactory credit history required. A security deposit may be required. Prices subject to change. Offers not available in all markets. Simulated screen images and photos are for illustrative purposes only.

ADT Money-Back Service Guarantee

If during the six months following installation we are unable to resolve any installation/service-related concern, we will refund the installation charge and/or any monitoring fees paid. Subject to the terms and conditions of the Residential Services Contract between you and ADT Security Services.

Theft Protection Guarantee

The Customer presenting ADT with this ORIGINAL CERTIFICATE will be eligible to receive a reimbursement of up to five hundred dollars ($500) of Customer’s homeowner’s insurance deductible (if any) if, and only if, ALL of the following requirements are met to ADT’s reasonable satisfaction: (i) the property loss was the result of a burglary that took place while the security system installed at Customer’s protected premises was in good working order and was “on,” and while all of Customer’s doors and windows were locked; and (ii) the intruder entered the residence through a door, window or other area equipped with an ADT detection device, and such detection device was not “bypassed”; and (iii) Customer is not in any way in default under the ADT Residential Systems Customer’s Order; and (iv) Customer files a written claim with their homeowner’s insurance company, and such claim is not rejected or otherwise contested by the insurer; and (v) Customer reports the burglary loss to the appropriate police department and obtains a written police report; and (vi) Customer provides ADT with copies of the insurance claim report, the police report within sixty (60) days of the property loss and proof of settlement by insurance carrier; and (vii) Customer certifies in writing to ADT (by signing this ORIGINAL CERTIFICATE and presenting it to ADT within sixty [60] days of the property loss) that all of the foregoing requirements have been satisfied. Customer understands that presentation of this ORIGINAL CERTIFICATE signed by Customer is required and understands that ADT reserves the right to reject any application for reimbursement that does not comply with ALL of the requirements. Photocopies or other reproductions of this Certificate will NOT be accepted. By signing below, Customer certifies to ADT that all of the foregoing requirements have been satisfied. Please mail to: ADT Security Services, Account Management Support Center, Attn: Theft Protection Guarantee Claims, 14200 E. Exposition Avenue, Aurora, CO 80012.

Mover’s Package Guarantee

Certain restrictions apply. To qualify for the special Mover’s Offer, you must be a current or former ADT customer who has had active ADT contract monitored service for two years (24 months), and your ADT account must be in good standing, or have been in good standing when you left ADT. Offer valid for two (2) years following cancellation of ADT service in your prior home. 36-month monitoring contract required at the then-prevailing monthly monitoring rate (24-month in CA). ADT may substitute a comparable home security system. Local permit fees may be required. Satisfactory credit history required. Proof of home ownership required. A security deposit may be required Prices subject to change. Offers not available in all markets. Additional fees required for some services. All relocation credits are only valid toward installation charge of new equipment. Credits may not be applied for any other purpose. Amount of credit is based on length of tenure with ADT; 6-11 months with ADT yields a credit of $100; 12–23 months with ADT yields a credit of $249; 24 months or longer with ADT qualifies you for the special Mover’s Offer. Maximum allowable discount is $349 on any ADT Traditional monitoring service level and $399 on any ADT Pulse service level. 25% discount on valid on installation amounts up to $1,600 (maximum discount not to exceed $400). Total discount not to exceed $749 for Traditional monitoring service level or $799 for an ADT Pulse service level. Offer not applicable to system/services purchased from ADT Authorized Dealer(s). Does not include one-time $25 communication connection fee. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. 36-month monitoring contract required from $35.99 per month, including QSP. In California, 24-month monitoring contract required from $35.99 per month, including QSP (24-month total from $863.76). System to remain property of ADT. Prices and offer subject to change. Prices may vary by market. Some insurance companies offer discounts on homeowner’s insurance. Please consult your insurance company.

Homeowner’s Insurance Certificate

Some insurance companies offer discounts on homeowner’s insurance. Please consult your insurance company.

Standard ADT Disclaimer

Service charges and installation fees vary depending on system configuration, equipment and services selected. Requires 36-month monitoring (24-months in California). System remains property of ADT. Local permit fees may be required. Satisfactory credit history required. A security deposit may be required Prices subject to change. Offers not available in all markets. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided. ADT Pulse Interactive Solution Services requires the installation and/or activation of an ADT Alarm system with monitored burglary service and compatible computer, cell phone or PDA with Internet and email access. ADT Pulse Interactive Solution Services do not cover the operation or maintenance of household equipment/systems not connected to the ADT Pulse Security Solution Services/Equipment. Not available in all geographic areas.

Customer Testimonials

Customer Reviews

Amazing experience! We just had our alarm system installed this morning and we are really impressed with the customer service. The alarm system works great! Our tech was amazing and had tons of patience with my mom. I would definitely recommend this company.

Kiana J.

Los Angeles, CA

Angel was great! He recommended smoke detectors after 3 alarm companies has said nothing about it. True security company! Highly recommend 🙂

Kathy L.

Fresno, CA

I did my research with a few other competitor systems before deciding that ADT Pulse was the best option for our home. Same day service,  no pushy sales tactics. I highly recommend them.

Justin B.

Huntington Beach, CA

ADT Guarantees

With over 140 years of experience, the most of any security company,
and 6 interconnected central monitoring centers ADT stands behind their services.

Theft Protection
mover
Insurance

Free In-Home Consultation

Sit down for a no-obligation consultation with an ADT security expert and find just the right security solution.

Get a FREE Quote

Fill out this form and a home security specialist will call you to discuss your security needs.










By clicking "Request a Free Quote" I agree to be contacted by SecurityPro for marketing purposes even if I’m on a Do Not Call list, including to be called back at the phone number provided, which you certify is your own number and you will inform us if it changes, including cellular, which may be generated from an automated phone dialing system. You are not required to consent to make a purchase from us.

Free In-Home Consultation

Sit down for a no-obligation consultation with an ADT security expert and find just the right security solution.

Get a FREE Quote

Fill out this form and a home security specialist will call you to discuss your security needs.










By clicking "Request a Free Quote" I agree to be contacted by SecurityPro for marketing purposes even if I’m on a Do Not Call list, including to be called back at the phone number provided, which you certify is your own number and you will inform us if it changes, including cellular, which may be generated from an automated phone dialing system. You are not required to consent to make a purchase from us.

These exclusive offers are provided by participating ADT Authorized Dealers. Offers valid for new ADT Authorized Dealer customers and not on purchases from ADT LLC dba ADT Security Services. ADT Authorized Dealers are independent third party retailers authorized by ADT Security Services to sell its alarm monitoring services.
All security equipment contained in this offer are sold and installed by ADT Authorized Dealers. Monitoring services are provided by ADT Security Services.

*$99.00 Customer Installation Charge. 36-Month Monitoring Contract required at $36.99 per month ($1,331.64). Form of payment must be by credit card or electronic charge to your checking or savings account. Offer applies to homeowners only. Local permit fees may be required. Satisfactory credit history required. Certain restrictions may apply. Offer valid for new ADT Authorized Dealer customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer.

License Numbers: SecurityPro - ACO 5567, CA. Installation and service fulfillment in some areas by Safe Streets USA License Numbers: WA – SAFESSU854P8, EC – SAFESSU846BO, OR – 208546 CLE429, NM – 387294, TX – B18742 ACR-2072317, CO – 2015-BFN-0008204, AL – BA13-99 AESBL #993, AR – BAE20110029 Safe Streets License # CMPY.0002025, CT – CLELC.0185208-L5, DC – BL602511000104, DE – BA11-201, FL – BAEG13000404, GA – BLLVA205866, IA – BAAC0129, IL – BA127001452, IN – BALAC000190, MD – BA1071680 01981855, MI – BA3601206276, MN – BATS02343, MS – BA15013023 10429325, NC – BL624CSA, NJ – BA34BF00018800 13VH06160200, NY – BA12000302109, PA – CLPA 024334, SC – BABAC 13455, TN – BA0000-1611, VA – BA11-6617, WV – BAWV047939, NV – 0081024, AZ – 302967 19898, LA – F2164, OK – AC440557, UT – 9439243-6501, CA 5685; ASC Security USA License Numbers: CA – ACO5314

‡ADT Pulse Interactive Solutions Services, which help you manage your home environment and family lifestyle, requires the purchase and/or activation of an ADT alarm system with monitored burglary service and a compatible computer, cell phone or PDA with Internet and email access. These ADT Pulse Interactive Solutions Services do not cover the operation or maintenance of any household equipment/systems that are connected to the ADT Pulse Interactive Solutions Services/Equipment. All ADT Pulse Interactive Solutions Services are not available with the various levels of ADT Pulse Interactive Solutions Services. All ADT Pulse Interactive Solutions Services may not be available in all geographic areas. You may be required to pay additional charges to purchase equipment required to utilize the ADT Pulse Interactive Solutions Services features you desire.

Installation starts at $199. Burglary, Fire, Carbon Monoxide and Medical Alert monitoring requires purchase and/or activation of an ADT security system with monitored Burglary, Fire, Carbon Monoxide and Medical Alert devices. Fire, Carbon Monoxide and Medical Alert services are an additional charge. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. 36-month monitoring contract required from $49.99 per month, ($1,799.64), including Quality Service Plan (QSP). Additional charges may apply in areas that require guard response service for municipal alarm verification. Prices subject to change. Prices may vary by market. Some insurance companies offer discounts on Homeowner's Insurance. Please consult your insurance company. Local permit fees may be required. Satisfactory credit history required. Additional monitoring fees required for some services. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided.

**The Visa® Reward Card is issued by MB Financial Bank, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. The Visa® Reward Card is provided by SafeStreets USA and is not sponsored by ADT Security Systems. Limit one Visa® Reward Card and system per household. To be eligible for the Visa® Reward Card you must be a new SafeStreets USA customer, have signed a 36 month monitoring agreement and complied with the redemption instructions.

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